Privacy | MyCreate

Introduction

MyCreate ("we", "us") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK GDPR.

What we collect

Name and email address
Delivery address (for order fulfilment)
Payment information — processed securely by Stripe; we never store your card details
Order history and purchase records

How we use it

We use your data to process orders, deliver products, send order updates, and improve our service. We do not use your data for marketing without your consent.

Who we share with

Stripe — payment processing
Shippo — shipping label generation
Cosmo Science — product manufacturing in Tokyo

We do not sell your data to third parties.

Your rights

Under UK GDPR you have the right to access, rectification, erasure, and data portability. To exercise these rights, contact privacy@mycreate.com.

Data retention

Order data is retained for 7 years to meet tax and accounting requirements. Other personal data is retained only as long as necessary for the purposes described above.

Cookies

We use essential cookies only — for example, to keep items in your shopping bag. We do not use tracking cookies without your consent.

Contact

For privacy enquiries, email privacy@mycreate.com.

Privacy Policy